20+ Valuable Marketing Quotes and Insights From Experts (1 of 2)

Curious to learn what the latest valuable marketing quotes and insights are?

Marketing never stops spinning and marketers never stop learning. To help you update your knowledge and show you new directions, I put together a list of 20+ marketing quotes and insights from 20 marketing experts.

This article includes insights and quotes from Ann Handley, Jay Baer, Chris Brogan, Rand Fishkin, Tara Hunt, Seth Godin, Mark Schaefer, Martin Lindstrom, Mari Smith and Gary Vaynerchuk.

20+ Valuable Marketing Quotes and Insights From Experts

1. Ann Handley – Go Smaller & Slay the Ignosaurus

We’ve all heard of the Go big or go home saying. Writer, speaker and digital marketing pioneer Ann Handley makes a 180 turn and goes in the opposite direction. She invites marketers to thing bigger, but go smaller. Why?

Small stories are specific. Small stories are human-scale.

Ann Handley

Making the story smaller and more specific is the best way for products, services or B2B solutions to break through the noise of social media and get listened to by their customers.

Big and bold stories are often best told in small and specific ways. Find the specific details—and use them to engage the heart, not just appeal to the head.

Ann Handley

But in order to be able to tell these stories, we need to slay the Ignosaurus, the beast that we thought had disappeared together with the other dinosaurs.

Ignosaurus is lazy, bored, and goes through the motions with no engagement on the job.

Ann says a vast majority of marketers today are Ignosaurus in disguise.

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annhandley.com

She wants marketers to slay the Ignosaurus within and start experimenting, making changes.

In order for the industry to evolve marketers need to be curious and stay alert.

Study after study has shown that Marketing has one of the most pronounced skills gap of any industry. Many of us feel that we don’t have the skills we need to produce our best work.

Ann Handley

Source

2. Jay Baer – Relevancy is a Value Exchange

Is your marketing failing?

Author, speaker and founder of Convince & Convert Consulting Jay Baer believes the reason your marketing is failing is the lack of relevancy.

Customers and prospects are trading their attention for your information. If they refuse to do so, it’s because your information does not matter to them enough sufficiently for them to trade attention for that information.

The key to being more relevant isn’t hard-it just takes time. The key to being more relevant is to understand your customers better.

The truth is that most modern marketers don’t actually interact with customers very much anymore, and that robs us of a really important success ingredient: insights.

Jay Baer

How do you get insights?

Not from reading spreadsheets or reports.

Jay says most marketers today have never seen their customers which is really sad.

How can you design marketing strategies and campaigns if you don’t know who are you talking to?

You need to change that today.

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Leave the office and make contact. Spend time with your customer service and your sales team to learn what your customers’ problems are, what questions they ask, how they talk etc.

Almost no great marketing happens behind your desk. Great marketing occurs when you actually take the time to spend time with your customers and learn what they really need and what they’re really all about.

Jay Baer

Source

3. Chris Brogan – Invite People to Your Picnic

I think even the biggest companies have to get a bit more “picnic-sized” in their looking at outreach, attraction, sales, and conversion. If you speak to everyone, you’re heard by no one. Sure, make your big ads say whatever they’re saying, but use your other resources to reach and engage with specific groups at a time.

Chris Brogan

How can a company reach people and serve those who would benefit from their services and products?

Speaker, author and marketing expert Chris Brogan says marketers need to make their customers feel seen and understood. Only then will they be ready to buy.

How do you make your customers feel seen and understood?

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You need to split your customers into several communities of personas. Make groups for every community of people you think you can best serve. And then invite them to a picnic, online or offline and make them feel they belong. That’s how revenue is generated – by earning the attention and trust of all those people out there who feel invisible.

Source

4. Rand Fishkin – The True Marketing Trends for 2019

Former founder of Moz and current founder of SparkToro Rand Fishkin believes marketing trends like video content, turning to the human side of marketing and data-driven creativity are completely non-actionable and can hardly be called trends for 2019.

Instead, he made a list of the trends he believes will have an impact on marketing in 2019.

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Here they are:

  • In the next few years, the US and other parts of the world will experience an economic recession which is already changing customers’ behaviour;
  • The undue influence of big businesses and monopolies which resulted in bad news for citizens: GDPR, the loss of Net Neutrality, Articles 11 and 13;
  • A recent analysis showed a dramatic slowdown in the global growth of internet access. To keep making the same revenue as in past years, most internet giants compete with publishers, limit organic reach, cannibalize clicks and make channels pay-to-play;
  • Voice Answers have the potential to disrupt any competitive opportunity to appear in results and earn traffic and value;
  • The emerging, broad societal belief that overuse of social networks and heavy web content consumption do more harm than good. Many people today are limiting their screen time and their children’s.

What steps is your company taking to adapt to the future?

Source

5. Mark Schaefer – The Belonging Crisis

Author, speaker and marketing expert Mark Schaefer says

Most of our marketing is occurring without us because today the customers are the marketing department. The new challenge for a company is to be invited to those organic conversations.

We live in an era when hyper-empowered consumers control the brand narrative.

In the past, a “brand” is what we told our consumers. Today, a brand is what our customers are telling each other.

Mark believes there is a belonging crisis today in the world.

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Here is what marketers should do to help companies overcome this trend according to Mark:

  • Align with the values of your young customers, empowering their voices, and creating deep emotional attachments with customers that result in loyalty;
  • Help your customers feel connected;
  • Provide personal attention to your customers. “It’s not “personalized” — it’s personal!”
  • Nurture like-minded customer “islands” on Facebook and other spaces;
  • Use true personal connections instead of automated messages and spammy responses;
  • Traditional ads that lead to “awareness, trial and loyalty” don’t work so well any more. Build a brand from a place of empathy and personal pain;
  • Assemble a tribe, united in their belief in how the product or service connects them to their individual lives and to their communities.

Source

6. Mari Smith – Use Stickers in your Facebook Video Ads

Often referred to as the Queen of Facebook, Mari Smith provides marketers with many valuable and useful insights on Facebook and Instagram marketing.

Stickers on videos can significantly improve the performance of your Facebook ads.

Mari Smith

Mari and her team performed a test to see how stickers influence the results of Facebook video ads.

Here’s what she found:

  • Cost per result for ads with stickers was almost 33% lower;
  • Both Conversion rate and CTR were higher;
  • Stickers don’t impact interest in the ad copy so much as generate interest in the advertised product;
  • If you are looking to use stickers in your Facebook video ads pay attention to the number of stickers you add, don’t overdo it!

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7. Gary Vaynerchuk – The $1.80 Instagram Strategy

Gary Vaynerchuk spent the last 10 years of his career trying to understand user psychology and reverse engineer attention into an engaged community online.

The truth is, the way to win on social media is to actually be social. The number of Instagram followers you have means nothing if you can’t build a community of like-minded people who care and engage. The only real way to do this from scratch is to become part of the conversation.

Gary Vaynerchuk

That’s how he came up with the $1.80 Instagram strategy.

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garyvaynerchuk.com

What is the $1.80 Instagram strategy?

It’s leaving your personal .02 cents on the top 9 trending Instagram posts for 10 different hashtags that are relevant to your brand or business every single day.

All you need to do is provide value where you can and it only takes 2 minutes a day. He says it’s exactly the strategy that always worked for him – becoming part of the community. The result is you will have meaningful connections, not bots. And this kind of connections is the most valuable.

Source

8. Tara Hunt – No, that’s not marketing

Executive-level digital marketing professional Tara Hunt makes it clear on what marketing is not.

Contrary to popular believe, advertising isn’t the same as marketing. PR is not the same as marketing. Communications isn’t the same as marketing and Branding isn’t the same as marketing either. Even Sales is often completely separate from marketing. Brand and advertising and PR and content and digital and consumer insights and pricing and social and events and product and positioning and communications and a whole bunch of other stuff are all part of the marketing toolkit, but they aren’t “marketing.”

Tara Hunt

Videos, podcasts and content, in general, are great tactics for the right audience but they’re not marketing. They won’t automatically open the floodgates of customers.

Here’s what marketers should do according to Tara:

  • Understand their market;
  • Understand if they have the right product for that market (if not, let their client know they are focusing on the wrong market or need to change the product);
  • Identify the right channels of distribution for both product and message;
  • Put it all together in a measurable plan.

Anything less is not marketing.

Source

9. Seth Godin – 10 words per page

Seth Godin is the only person to have been inducted in the Direct Marketing Hall of Fame and the Marketing Hall of Fame. His blog is one of the most successful blogs in the world with 7000 published articles and millions of readers.

We are also proud that Seth Godin was one of the keynote speakers at BRAND MINDS 2017.

Here are 4 insightful quotes:

Any metric you can buy your way out of is probably not a useful metric to measure yourself by.

Every interaction you have with a customer either strengthens your relationship (because it’s mutually beneficial) or weakens it. Weaken it enough time and you break it.

Ten words per page
That’s how many words get scanned the first time through. Perhaps five on a billboard.
Which means that your memo, your ad, your announcement, your post–you get ten words.
If you can begin with the ten words and write around them, you have the foundation for an effective message.

When in doubt, when your marketing isn’t working, the answer is easy: go one circle in.

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seths.blog

Source

10. Martin Lindstrom – Build Anticipation

Neuromarketing and branding expert Martin Lindstrom draws attention to the concept of anticipation.

Anticipation is the feeling of excitement about something that is going to happen in the near future. It is a powerful feeling and it is directly linked to connectedness and engagement over a longer period of time.

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In our world of on-the-spot gratification, how are brands leveraging anticipation to keep their customers close and engaged? Technology has taken anticipation away.

From a rational point of view, anticipation is nothing more than an illusion, a myth, a chimaera; but from a subconscious, storytelling, and emotional point-of-view, anticipation makes all the difference. It is the bride’s months-long excitement as she chooses her gown, the anxious lead-up to graduation day, the indescribable feeling as the newborn baby finally arrives home and settles into its beautifully decorated bedroom.

Martin Lindstrom

If your brand offers experience, anticipation plays an important role in your customers’ perception of it. Anticipation has the power to make the wait much more rewarding and it makes all the difference. It sets your brand apart from your competitors and influences the bottom line.

Source

Stay tuned for part 2!

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10 Marketing Blogs Every Successful Marketer Should Follow (2 of 2)

Apart from books, marketing blogs are the next best thing for every successful marketer eager to learn: marketing experts and trendsetters write down their ideas and insights in easy to read articles.

Read recommendations 1 through 5 in the first part of this article: 10 Marketing Experts Every Successful Marketer Should Follow (1 of 2).

Let’s continue with our blogs recommendations 6 through 10!

6. Mari Smith – Mari’s Blog

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Mari Smith / linkedin.com

Mari Smith has been working in internet marketing since 1999. She is one of the world’s leading social media thought leaders, often referred to as the Queen of Facebook for her Facebook marketing expertise.

She ranked at #4 in Forbes “Top Social Media Power Influencer” and was designated by Facebook Small Business and Facebook Marketing Expert. She is a founding contributor to Social Media Examiner, one of the world’s largest business blogs.

She is a keynote speaker and the author of The New Relationship Marketing and coauthor of Facebook Marketing: An Hour A Day. The book outlines a step-by-step plan for building a sizable, loyal network comprised of quality relationships that garner leads, publicity, sales, and more.

Mari’s blog is called ….Mari’s Blog (easy to remember :)).

On her blog, Mari writes about everything social: how to optimize your social media conversion strategy, Facebook video marketing, why newsletters are the future of online media, how to write Instagram posts to boost your business etc.

Service is the new social. Exemplary customer service will never go out of style.

Mari Smith

7. Mark Schaefer – {Grow}

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Mark Schaefer / linkedin.com

Mark Schaefer is a speaker, consultant, educator and marketer with extensive experience. He is also an inspired writer on topics related to marketing. His latest book Marketing Rebellion: The Most Human Company Wins has just been published earlier this year (learn more about Mark and his book).

Mark’s blog is called {Grow} and, as the name has it, it features articles on marketing, technology and humanity to help businesses grow. On his blog, Mark writes about marketing strategy, influence marketing, big data and analytics, branding, corporate communications etc.

The most important characteristic of content marketing today is not quality or quantity. It’s insight. And that is the differentiator lacking almost everywhere.

Mark Schaefer

8. Tara Hunt – Truly Inc

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Tara Hunt / linkedin.com

Tara Hunt is an executive-level digital marketing professional with over 20 years of progressive experience. She specializes in relationship and inbound marketing with a passion for data-driven strategy.

Tara and her team are on a mission to change the relationship between brands and their customers. They believe there is a better way to market your brand than through yelling and hand-waving.

Before Truly Inc, there was (and still is) Truly Social, Tara’s YouTube channel where she delivers insightful (and fun to watch) videos on everything marketing.

On her company’s blog, Tara writes articles on hot topics like influencers, engagement, content etc. What makes her articles stand out from the rest of the content available on the world wide web is her ability to provide a unique and insightful perspective. Here are a few titles: Content is worthless, Why branded content doesn’t work, Buying Facebook Ads is not a strategy etc.

Content, engagement and influencers are worthless but only when they are seen as promotional tools used to fast-track results.

Tara Hunt

9. Jon Loomer – jonloomer.com

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Jon Loomer / linkedin.com

Jon Loomer is widely known for his Facebook advertising expertise. He is a Facebook Marketing Strategist and Metrics Master.

Social Media Examiner recognized his website, jonloomer.com as one of Top 10 Social Media Blogs of 2013, 2014 and 2015. His website is the most complete online resource of advanced Facebook marketing tips and tutorials, updated on nearly a daily basis.

Although he sees himself as an “accidental marketer”, there are no accidents when it comes to his career in Facebook marketing and advertising. His strength lies in his love of numbers, statistics and strategy which are all required traits for a marketer looking to manage successful Facebook advertising campaigns.

Jon started his website in 2011 and the number of articles he has written insofar will soon reach 1000 by the end of March 2019. That’s a lot of knowledge!

If you are looking for valuable insights and expert tutorials on Facebook advertising, Jon Loomer is the best marketer to turn to.

10. Aaron Orendorff – iConiContent

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Aaron Orendorff / linkedin.com

As a marketer, you need to be able to write content, ideally – great content. Fortunately, writing effective and results-focused content is a skill you can learn.

Aaron Orendorff is a copywriter, Editor in Chief of Shopify Plus, one of the fastest growing e-commerce companies in the world and founder of iConiContent.

His mission is to save the world from bad content. Aaron’s articles on iConiContent are packed full of recommendations, insights and examples on how to write great content which adds value to your customers’ lives.

Here are a few examples: Failed Copywriting Pitch – 5 Lessons, 3 Audience-Enticing Headline Hacks: Power, Novelty & Pull, How to engage and captivate your audience…when they don’t want to listen.

Every piece of content you create has to do two things: (1) rescue its audience from their own personal hell and (2) deliver them unto their own personal heaven. Great copywriting is about salvation … not sales. If you’re not in the business of actually helping people, stop here.

Aaron Orendorff

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3 Marketing Books To Help You Become a Better Marketer in 2019

Do you want to become a better marketer in 2019?

Here are the latest 3 marketing books that you should read to improve your marketing skills:

1. Marketing Rebellion: The Most Human Company Wins by Mark Schaefer

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businessesgrow.com

Mark Schaefer is a speaker, consultant, educator and marketer with extensive experience. He is the co-host of The Marketing Companion, one of the top 10 marketing podcasts on iTunes.

In 2017 Mr Schaefer was the seventh-most mentioned person by CMO’s on Twitter and is among the Top 10 most re-tweeted marketing authorities in the world. He was listed as one of the Top 10 authorities on Social Selling by Forbes.

Mr Schaefer is the author of six best-selling books which have been translated into 12 languages and can be found in more than 700 libraries worldwide.

His latest book is called Marketing Rebellion: The Most Human Company Wins and it was published earlier this year.

In his book, Mr Schaefer talks about the way the technology-empowered customers are discovering, sharing and discussing your brand’s products without your brand taking part in the conversation.

“In fact, most of our marketing is occurring without us” because today “the customers are the marketing department”, says Mr Schaefer.

Based on thorough research, Marketing Rebellion presents a series of conclusions:

  • two-thirds of our marketing … is not our marketing;
  • we’re in a post-loyalty era;
  • brands abuse and annoy their customers;
  • lazy marketing will no longer work etc.

How are brands going to turn themselves into a conversations partner?

They cannot buy their way in; they have to earn it.

Mr Schaefer says brands should take a new business approach: appealing to constant human truth.

Marketing Rebellion is going to make a lot of marketers very uncomfortable.

Josh Elledge, UpMyInfluence

2. Talk Triggers: The Complete Guide to Creating Customers w/ Word of Mouth, by Jay Baer and Daniel Lemin

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amazon.com

Jay Baer is the founder of Convince & Convert Consulting, a digital marketing and customer experience advisory firm that helps companies gain and keep more customers. During his 25-years of experience as a digital marketer, Jay has written six books.

Daniel Lemin is a start-up co-founder, trusted advisor and bestselling author on reputation management, digital marketing, and social media customer service.

Talk Triggers: The Complete Guide to Creating Customers w/ Word of Mouth is about how brands should create and use the word-of-mouth strategy to influence purchases.

The book contains:

  • research on why and how customers talk;
  • more than 30 detailed case studies;
  • compelling stories;
  • practical how-tos etc.

This book gives marketers the perfect recipe for triggering word-of-mouth marketing.

Word of mouth seems magical. Some companies just seem to be able to do it, and some don’t. Jay Baer and Daniel Lemin aren’t about magic. They’re about science. There’s an actual plan here. They call it the 4-5-6 method.

Joshua D. Bernoff

3. The BAMF Bible 2019 by Josh Fechter

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bamf.media

Josh Fechter is an author and entrepreneur, the former head of growth for several venture-backed companies. He has also founded three companies among which BAMF MEDIA stands out not because it is the acronym for Badass Marketers and Founders, but because it is a multimillion-dollar agency.

Have you noticed longer posts appearing in your LinkedIn feed? Posts where people describe in short and emotionally packed sentences their experiences as start-up founders or first-time entrepreneurs?

Well, Josh Fechter takes the credit for them. His signature posts acquired massive reach and influenced LinkedIn to change their news feed algorithm for over 500 million people in 2018. The professional network acknowledged Josh’s work to be one of the two factors behind their algorithm change. Josh uses a formula for writing his engaging posts; he shared his formula in The Copywriting Bible.

Later last year, Josh put together The BAMF BIBLE 2019.

The book contains:

  • 30+ pages of growth hacking strategy;
  • the most cutting-edge marketing tactics almost all tested by Josh and his team.

It is available on producthunt.com and so far the book has been downloaded over 30,000 times with over 80,000 readers.

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