BRAND MINDS’ Guide to Successful Digital Marketing in 2019

Do you want your digital marketing to be successful in 2019?

Use BRAND MINDS‘ Guide to Successful Digital Marketing!

The world of marketing, especially digital marketing, is fast paced and ever changing. Blink and you might just miss the next big trend.

Implement the following 8 tips for digital marketing success in 2019:

1. Use Digital as a Key Component to TTL Campaigns

The important thing to remember with marketing today is that it’s no longer just about marketing digitally. Digital marketing has transitioned to marketing in a digital world, which creates more scope for campaigns.

I believe that digital marketing should be used as part of TTL marketing campaigns, so that your message gets attention from both ATL and BTL audiences. Online or offline, all areas should be explored when it comes to positioning your brand and aligning it with your audience. This will help you to maximise your reach and generate more leads and conversions.

It’s important to remember that by advertising across a variety of different platforms, you are expanding your audience. Some people believe that to be a good marketer, you should focus on one platform and do that right, but I believe that by advertising in as many places as possible, you gain increased visibility and generate stronger branding.

PR and Digital Marketing are also becoming ever more intertwined, with brands gaining exposure and building links across a variety of platforms. Co-marketing and influencer marketing are also great ways to increase reach and awareness.

[bctt tweet=”Use Digital as a Key Component to TTL Campaigns” username=”brand_minds”]

2. Personalisation

Clever personalisation is the key for effective marketing in 2019.

Gone are the days when a blanket email campaign would suffice. It is vital to segment your audience into relevant sub categories and to target the relevant cross sections with the most relevant offers and information.

Generating personal recommendations on your page is also a great way to get more sales. Link sell by showcasing popular items purchased by others after searching on the page that your user is on. If consumer behaviour is anything to go by, you should definitely see an increase in your conversions. This tailored user journey is also easy to navigate and enjoyable for your customer.

[bctt tweet=”Clever personalisation is the key for effective marketing in 2019″ username=”brand_minds”]

3. Chatbots

Chatbots and AI have become essential tools for online customer service. Save on time and money by implementing chatbot technology to answer FAQs quickly and effectively.

Over the next five years, the use of bot messengers will be ramping up and chatbots will perform 80% of all communication with customers. Chatbots can be connected to websites, apps and social media platforms to answer customer enquiries and to gather important user information that can be used to create better marketing strategies.

Learn more: How To Use Chatbots To Increase Sales

Grand View Research did a study in to the global chatbot market and discovered that the market had a 24% annual growth rate which amounted to $1.2 billion last year alone. 45% of end users also prefer using them as a primary mode of communication in customer service too apparently.

[bctt tweet=”Save on time and money by implementing chatbot technology to answer FAQs quickly and effectively” username=”brand_minds”]

4. Voice Search

Voice interfaces are becoming an ever more common feature in modern homes and people are using voice searches and features to search quickly and to share information via soundbytes.

According to Google nearly one third of the 3.5 billion searches performed on Google every day are voice searches. Personal assistant devices are used for the majority of these searches.

Like any form of SEO, voice search gives precedence to high ranking sites. Being an authority in your industry, responsive search functions and active social channels will help to boost your ranking. According to studies content with high levels of social engagement performs well on voice search, with content with over 1199 shares on Facebook and 44 on Twitter featuring more predominantly in search.

Other factors to consider are the use of https instead of http and remember to pay attention to your snippets. You’re increasing your chance of being discovered in voice search if your snippet becomes a featured one.

Take care to tailor your description of what your page is about for good ranking. Backlinko state that 40.7% of voice searches come from featured snippets which is staggeringly high. Be sure to use this to your advantage.

[bctt tweet=”Optimise your website for voice search” username=”brand_minds”]

5. Social Stories

With popular culture reigning supreme, Stories have quickly become the marketing choice for savvy marketers.

Since the launch of Snapchat back in 2011, social media users everywhere have been getting to grips with advanced technologies such as filters, augmented reality, boomerangs and superzoom to allow them to get creative and to generate captivating and engaging stories for their followers.

Learn more: 3 E-Commerce Brands Using Instagram Stories Effectively

Instagram Stores and Facebook Live became pivotal tools for story-telling in 2018 and will continue to do so in 2019.
According to Instagram, one in every five organic stories prompts at least one customer message. This is probably because these ads appear native in their format and are less interruptive than other social media ads. Either way the potential is huge.

[bctt tweet=”Be smart in 2019 and use Stories to your advantage.” username=”brand_minds”]

6. Video

Video will continue to grow in 2019.

Live video is being used more and more to showcase and raise awareness for important brand moments. Videos have 135% times more organic reach than your typical Facebook post with 1200% more engagement than image and text posts (Forbes).

Learn more: How To Increase Conversions With Video Marketing

The stats below show the importance of video for brand:

• 70% of consumers say that they have shared a brand’s video (via Wyzowl);
• 72% of businesses say video has improved their conversion rate (via Wyzowl);
• 65% of executives visit the marketer’s website and 39% call a vendor after viewing a video (via Forbes);
• 52% of consumers say that watching product videos makes them more confident in online purchase decisions (via Invodo).

The important thing to remember is that several companies have created 360 videos in the past year – especially for showcasing things like weddings and interiors. This trend will continue to grow in 2019.

The full capacity of 360 video has yet to be uncovered. This is just the tip of the iceberg and what’s to come will be even more exciting.

[bctt tweet=”Use 360 videos to showcase your products” username=”brand_minds”]

7. Micro Moments

Google’s research teams have uncovered a new type of consumer behaviour called the micro moment. These moments seemingly occur when people reflexively turn to a device to either learn something, do something, get to know something or buy something.

Google have coined these moments the:

• I-want-to-know
• I-want-to-do
• I-want-to-go
• I-want-to-buy

Users experience these moments 150 times a day according to Think with Google. The trick with this is to target consumers with exactly what they want at that right moment to increase conversion rates.

[bctt tweet=”Leverage the Micro-moments to increase conversion rates” username=”brand_minds”]

8. AR/VR

Both augmented reality – which layers virtual components on a real life backdrop, and virtual reality – which creates an entirely virtual world that can be accessed via a headset, will become a bigger part of experiential marketing in 2019.

These tools aid in the decision making process for products that need to be visualised before purchase. The AR/VR experience is incredibly beneficial for interior design, weddings, clothing and beauty products to name but a few.

Learn more: 3 Snapchat Campaigns Powered by Augmented Reality

Clothing giants Gucci and Zara have both used AR in their marketing campaigns over the past year. Gucci launched the ‘Gucci Hallucination’ in 52 of its stores, while Zara introduced AR screens that showcase their lookbook in 120 stores. These screens have sensors that interact with mobile devices to facilitate easy shopping in one simple click, bringing a truly futuristic element to their marketing and marking a significant increase in conversions.

[bctt tweet=”Use AR/VR to shorten your customers’ decision making process” username=”brand_minds”]

Key Takeaways

• Marketing today is no longer just about marketing digitally;
• Use digital marketing as part of your TTL marketing campaigns;
• Clever personalisation is key for effective marketing in 2019;
• Save on time and money by implementing chatbot technology to answer FAQs quickly and effectively;
• Optimise your website for voice search;
• Pay attention to your snippets: 40.7% of voice searches come from featured snippets;
• Use Social Stories to your advantage;
• Use 360 videos to showcase your products;
• Leverage the Micro-moments;
• Use AR/VR to shorten your customers’ decision making process.

Join the Conversation

Now that you’ve read our BRAND MINDS’ Guide to Digital Marketing in 2019, we’d love to hear what you have to say. What will you be implementing in your marketing plan for the coming year?

Get in touch with us on Facebook and Twitter. We’d love to hear your views!

How To Write An Email That Actually Sells

When writing a business email the line between too little and too much may be very small, therefore is important to pay attention to some of the advices that the specialists offered during the years into how to write a successful email.

Being yourself in emails can bring you more long-term response than any other email tip, tactic or “technique” combined. Let  your unique personality shine through in every word. Showing your partners the real you, will take you far. The business people are fed up of receiving robotic- mechanical email, full of the same key phrases that actually don’t say a thing. Introduce yourself, and your company, right away. Existing customers will greet you like an old friend, while potential shoppers won’t be forced to wonder if you are a shady scam artist.

Target your message to the right audience. Never forget what you are selling and to whom you are selling it. Remember that even the best crafted pitch is worthless if it’s delivered to someone who doesn’t want it.

Get to the point. According to Jupiter Communications research, only 15 percent of web users read all email messages in their entirety. More than half (51.2 percent) read the first few sentences and then decide whether or not to continue. Forcing your customer to wade through paragraphs of superfluous information is the quickest route to the delete key and to the death of a sale.

Be clear. Make sure that the information is presented in a clear matter. Use paragraphs, bold words, to highlight the most important part of the content and make sure it stands out and is not forgotten. Moreover, avoid the temptation to be too sophisticated in your design. Many systems still won’t support fancy formatting. Plus, most of it gets lost on the trip through the network anyway. Keep it easy on the eye.

Be an editor. Your customer needs to know he is buying from the best. Proofread. Break up run-on sentences. Use simple language. Catchy phrases don’t make up for sloppy punctuation and typos. And if you can’t write, hire someone who can.

Try a joke. Nothing works better than a good sense of humor, use at the right time and with the right amount of spice. Not an easy to do task at all, but one that proved to be quite efficient in time.

Tell stories. Stories are a great way to sell in emails, no matter the brand of the product or the service you are trying to pitch. If you succeeded in making the other side drawn into your story, then for sure you have a winning email. The reason is quite simple: people like to be emerged easily into the content, to be charmed, not to have the impression even from the beginning that you want to sell them something or the fact that this is your plan all along. Let the person reading the email be entertained, carried through the layers of the email and the information you are providing him. It will be much easy to be processed and understood.

And, in many cases, it’s the most persuasive way to get someone to do what you want. Whether it’s persuading someone to buy your product or persuading a child to be careful of talking to strangers — stories inspire and motivate people to take action.

Personalize it. Make sure you know to whom you are writing and address it accordingly, by name and position. Few things are more annoying that receiving a “bulk” email, addressed wrongly. Knowing a little about the person you are writing to and making sure you are saying it gets you a long way on the selling process.

The guys at hubspot.com give you even more ideas here.