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12 tips on making the customers buy more in online

The e-commerce industry is probably one of the most competitive at this moment, globally. Therefore, having a successful online shop is not an easy task at all, let alone always growing your business and your customers’ base. There are, although, some steps that, if followed, can really help you achieve your goal.

  1. Context MattersYour call to action has to fit in with the rest of the copy you have on the page. In this case, put a shopping-cart-related call to action on a page that talks up the product you’ve created or in an article talking about how your product solves a particular problem. It would not go well in an opinion piece about news within your niche.
  2. Keep it Simple

Your consumer need to find the right information fast. Don’t overcrowd the message by having a heavy environment or many information popping out. It’s important to make the consumer journey as fast and easy as possible. Nothing forced, just flowing. Guide him without letting him feel he is guided. The body of your copy is the place to talk up your products or services. The call to action is what convinces consumers to start shopping.

  1. Product reviews

Sometimes the best advocate for your online shop and product are your customers. Your product descriptions – something we’ll cover late – can only do so much to convince folks to part with their money. Allowing your customers to review products they’ve bought lets them express how they felt about the overall experience and the product itself. Plus it’s the perfect way to get your products validated by a third party. According to Reevoo, quoted by Paymill.com, “reviews produce an average 18% increase in sales, and having 50 or more reviews on a product can increase its conversion by 4.6%”, while MarketingSherpa considers that 58% of consumers prefer sites that offer reviews.

  1. Placement Matters

Most of the time, a call to action works best when placed at the end of your copy or content. If your particular business makes use of the long-form sales page, putting the call to action higher up is a good idea. You can highlight the benefits of your products and encourage people to buy.

  1. Make sure you use quality images

Since the technology has evolved so far and one can take a great quality picture, at a high resolution, even with the smartphone there are no more excuses for not using the best pictures possible for your products. You can not only use images to highlight your product’s qualities, but also show it in use to help visitors visualize how the product can be used everyday.

  1. Great product descriptions

Making it easy for the customers to find the right information and teaching them about the product they are interested in. The writing should be focused on you target and its needs, therefore the tone of voice should be adapted to that. It’s important to focus on the product’s benefits and to keep the language simple, avoiding as much as possible the jargon and write short sentences to help the readability. 

  1. Build Excitement

You need to build up the product or line of products in customers’ minds before asking them to buy. This way, there won’t be any doubt about if they want to take the action you’re calling on them to take. Talk about or show how beneficial what you’re selling can be in the buyer’s life.

  1. Be Active, Not Passive

“It would be nice if you bought my stuff” is not the same as “Click here to start shopping.” Passive implies that you aren’t sure if you want them to do the thing you’re asking them to do. Active voice removes all doubt about your expectations, shows confidence in your products and brands, which it will bring confidence for the customers as well.

9. Try and have pages as clickable as possible

It helps if you make your call to action an actual clickable link — preferably to your shopping cart (which can say something like “Cart empty! Start shopping here”). This saves the viewer the time of searching for the thing that helps them do what you want them to do. As said earlier, making things easier and comfortable for the shopper only helps your business and your sales.

  1. Show related products that would look great next to the product they already have in the cart or that would fit perfectly. For example for a photo camera a memory card or different lenses. People tend to buy more this way. It’s an opportunity to increase revenue because it shows items visitors may not have otherwise been looking for and it takes them to pages they may haven’t been interested in entering.

  1. Easy and safe payment

One of the biggest concerns that people address when it comes to online shopping is the safety of their payment. Make sure you have a trustful provider and that you make the process as easy as possible. Offer them different payment methods, don’t force them to sign up for different offers or newsletters, don’t ask them a bunch of unnecessary information, make sure the checkout page matches the rest of the store. Those would be just some easy, but really important pieces of advice.

  1. Test, Change, Test Again
    Having an online store means constant work of improvement. Even if you have constant growth and awards won, there is always something you can improve. Therefore, test and keep on always testing your website. After all, the final goal is to always keep the costumer happy and wanting to come back and bring more friends along.

How often should you post on social media until it gets annoying?

Too often? Too little? Not enough? Too much? One of the most important questions that rise when thinking about the social media strategy for your brand. The frequency of updating your pages on social media is a key factor to the social media account’s success.

When it comes to Facebook there is a public, known rule of two posts a day that, according to Forbes, is a rule that works if you are handling a substantial Facebook following of at least 10,000 followers. “Whenever you have an audience of this size, there is almost no disagreement that posting twice a day is the way to  maximize clicks and engagement on your content. But what if you have a smaller following? Say only a few thousand, or even a few hundred? Does this rule still apply?” added the Forbes editors.

The answer, as expected, is complicated and not easy to be given. It takes testing, learning more about your followers and listening to the specialists and paying attention to their pieces of advice.

With over 1 billion accounts Facebook is the place to be. But, not every fan you have on Facebook will see everything you post. And that due to  Facebook EdgeRank. The more your followers like, share and comment on your posts, the more likely they are to see them in the first place. This is where  great content comes into play. Your followers will want to comment, share or like posts that keep their interest, make them laugh or teach them something. The advice given by yahoo.com would be to post at least 3 times a week, but every day would be even better. You don’t have to create all the content; share fun pictures, e-cards or posts that you think your followers will like. Sharing counts towards EdgeRank and engagement.

According to coschedule.com, when it comes to Facebook, the recommended posted time is one post a day, between 1-4 pm. Curate or re-share a post every other day. Ahalogy suggests that posting to Facebook no more than once a day is best or you’ll start to feel spammy. Buffer says you can post to Facebook twice a day before likes and comments drop off. Constant Contact says to post on Facebook a minimum of three times per week while keeping your maximum posting frequency to 10 times per week. DowSocial says two Facebook posts per day as a minimum works well for increasing your reach. They also suggest that sharing fewer posts and then promoting them is the best way they’ve seen to increase their engagement. HubSpot’s benchmarks suggest to post to Facebook a minimum of three times a week. They say to set your maximum number of Facebook posts to 10 times per week.

LocalVox likes to post once a day to Facebook as a maximum while three times a week is their suggested minimum. Nulou suggests to post a minimum of three times a week to maintain your consistency while keeping your maximum number of Facebook posts to no more than 10 a week. Quick Sprout found that Facebook pages with smaller amounts of followers should post about 16–30 times a month, or roughly once every day or two. If you have a bigger fan base, Neil Patel suggests posting at least 31 times a month, which he says is about once or twice a day. Mari Smith recommends 5–6 Facebook posts per week. And some good advice: Skip weekdays if you have to, but not weekend days, since Facebook users tend to be active on the weekends and in the evenings.

source: CoSchedule

Linkedin

According to yahoo.com, unlike Facebook, on Linkedin you won’t need to post things quite as often, maybe a couple times a week, if you have important things to share. Be sure to participate in groups, they’re great for establishing thought leadership and making connections on your industry. This is a place to network with others in your field and maybe find new business, so share blog posts, events and relevant info for your industry.

Important is once again to test and see what kind of content your fans and followers interact with, in order to find your own post frequency sweet spot. Keep in mind that your followers may have many different schedules and you may find more comments, shares and retweets happening around 8 pm rather than at noon so give it a try and see what works best.

The specialists consider that the best frequency of posting is one time a day, between 10-11 am. Buffer says 20 posts a month or posting once a day helps you reach 60% of your followers on LinkedIn. Constant Contact recommends posting on LinkedIn at least two times per week. Post a maximum of five times per week. DowSocial recommends sharing daily to LinkedIn, but doesn’t provide a solid number. They suggest that daily shares keep your followers in the loop, but not overwhelmed. HubSpot’s benchmarks recommend posting at least twice a week, while your maximum posting frequency should be no more than five posts per week. Nulou says to post to LinkedIn a minimum of two times a week to maintain consistency while five times a week should be your maximum number of posts. Quick Sprout cited  LinkedIn’s own recommendations for an ideal posting frequency of 20 times a month, which is about once every business day.

Source: ShortStack

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