fbpx
Druid Chatbots Help Your Business Cut Costs and Increase Customer Satisfaction

Brand Minds Blog

Druid Chatbots Help Your Business Cut Costs and Increase Customer Satisfaction

Scroll Down

According to the latest chatbot stats, by 2020 85% of customer interactions will be handled without a human agent.

By 2021, 50% of enterprises will spend more on chatbots than mobile apps.

Also, by 2022, they will have been saved $8 in costs from the use of chatbot conversations.

The global market size for chatbots will reach $1.3 billion by 2024.

The time to start using chatbots to cut down your operational costs and improve your customer experience is now.

Also, Millennials love chatbots.

druid-chatbots-platform-min

DRUID is an artificial intelligence company that develops a “no-code” chatbot design platform, which helps any organization plan, develop, and deploy chatbots capable of responding efficiently to all business stakeholders’ needs.

Evaluated at EUR 5 million after a new financing round raised in February, DRUID platform is a one-stop solution which provides a scalable, secure, configurable and extendable foundation to create chatbots.

These chatbots perform a wide range of intelligent tasks, communicate with people and systems, and leverage data to drive actionable employee and customer engagements across channels.

DRUID Chatbot Platform – Features

  • Powerful NLP engine which focuses on interpreting the user’s intent to provide information contextually based on their behaviour and preferences;
  • Over 30 languages available;
  • The platform’s Connector Designer allows admins to configure any type of connection to enterprise applications (Open APIs, REST/SOAP, SQL/Oracle, MS, ERP, CRM);
  • White-labelled, custom logo & avatars;
  • Druid & UiPath integration – DRUID Chatbots bring conversation capabilities to UiPath Robots while adding enhanced cognitive services to the RPA bots; UiPath is a global software company that develops a platform for robotic process automation valued at $7 billion;
  • Robust and flexible architecture which runs in the cloud using Microsoft Azure infrastructure;
  • The platform follows the strictest guidelines for security and compliance regardless of industry, from customer information to proprietary business data.

See improved KPIs today, not next quarter.

DRUID

DRUID Chatbot Platform – Benefits

  • Strong connector capabilities which allow easy get/push data to enterprise apps;
  • 100% customizable to easily deploy your brand’s style;
  • No language barriers;
  • Instant benefits without having to dedicate large developer teams or time;
  • 40 % decrease in time to contract;
  • 45 % increase in satisfaction;
  • 34 % reduction in costs.

How can DRUID chatbots help your organization?

DRUID chatbots are equipped with over 150 built-in skills for every industry and any role.

They can be programmed to:

  1. Reply to questions;
  2. Send notifications;
  3. Deliver reports;
  4. Track smart tasks;
  5. Fill in forms;
  6. Route to human.

Build DRUID chatbots for:

  • Your customers;
  • Your partners;
  • Your employees.

The DRUID platform provides lots of already built Chatbots and template (which can be tailored easily) in different industries:

  • financial services;
  • healthcare;
  • insurance;
  • online commerce;
  • marketing and sales campaigns;
  • self-services;
  • customer service;
  • virtual assistant for employees;
  • virtual assistant for flow documents.

DRUID latest news

DRUID is the proud winner of the Best Connector App at the 2019 UiPath Power Up Automation Global Hackathon and overall Hackathon 2nd Place.

The company has also been selected as a national finalist for Best Newcomer, Best AI/ Machine Learning Startup and Startup of the Year in the 2019 Central European Startup Awards.

Are you using chatbots in your organisation?

Join the Conversation

We’d love to hear what you have to say.

Get in touch with us on Facebook Group and Twitter.

Source: druidai.com

bm-category

If you liked the article, you might also like the followings:

View all articles
brand minds all speakers-min
  • UniCredit presents
  • BRAND MINDS 2024 - THE BIGGEST BUSINESS EVENT IN CENTRAL & EASTERN EUROPE
  • September 24 - 25
  • UniCredit presents
  • BRAND MINDS 2024 - THE BIGGEST BUSINESS EVENT IN CENTRAL & EASTERN EUROPE
  • September 24 - 25
  • UniCredit presents
  • BRAND MINDS 2024 - THE BIGGEST BUSINESS EVENT IN CENTRAL & EASTERN EUROPE
  • September 24 - 25
  • UNITING THE BUSINESS WORLD IN A 2-DAY MEMORABLE EXPERIENCE
  • YOUR SUCCESS STORY STARTS HERE
  • UNITING THE BUSINESS WORLD IN A 2-DAY MEMORABLE EXPERIENCE
  • YOUR SUCCESS STORY STARTS HERE
  • UNITING THE BUSINESS WORLD IN A 2-DAY MEMORABLE EXPERIENCE
  • YOUR SUCCESS STORY STARTS HERE

SUBSCRIBE TO GET OUR LATEST ARTICLES

Achieve your goals with carefully selected ideas, insights and analyses

    BRAND MINDS premium announcements straight to your inbox

    Subscribe and get 5% discount for tickets

      You agree to our terms and conditions.

      OK, I agree to receive the BRAND MINDS newsletter with information from industry leaders and business experts. The content is related to ultimate technologies, marketing trends and updates about BRAND MINDS events.

      OK, I agree to receive the latest info and offers for BRAND MINDS events when I am surfing on other websites as well. For this, I agree to allow cookies and other online digital marketing tools to personalize site content, social media features and to analyze the traffic by sharing my navigation status with BRAND MINDS SRL advertising and social media partners such as, but not limited to, Meta, LinkedIn and Google.

      × WhatsApp Help